We're Hiring!

Title: Temporary Student Support Specialist/Student Experience
VP Area: VP - Student Experience
Department: Dean of Students
Position Compensation: $44,500 to $47,500 / year
Location: University Campus - St. Paul, Minnesota

Who We Are:
Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God’s Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern – St. Paul and through gospel outreach and faithfulness with Northwestern Media.

Position Summary:
The University of Northwestern – St. Paul seeks a Christ-centered, compassionate, and student-focused leader to serve as the Temporary Student Support Specialist for the 2025–2026 academic year. This role will provide support in two key areas of student life: student care case management and student conduct and discipline. This full-time position, ending on May 29, 2026, is designed to ensure students receive holistic support that reflects the University’s commitment to spiritual formation, academic excellence, and community life rooted in a biblical worldview.

Key Responsibilities:
Student Care Case Management
• Serve as case manager for student care concerns, coordinating responses across Student Experience, faculty, and campus partners.
• Meet with students navigating personal, emotional, spiritual, or academic challenges, providing care, accountability, and referral to appropriate resources.
• Meet regularly with the members of the care team to ensure timely follow-up and documentation of cases.
• Maintain confidential and accurate records in compliance with university policy.
Student Conduct & Remediation
• Serve as point person for accountability and remediation related to student conduct cases.
• Oversee the investigation and resolution of student conduct issues with integrity , compassion and consistency, grounded in biblical values.
• Implement restorative practices that encourage growth, development, and reconciliation within the campus community.
• Collaborate with appropriate department staff to ensure proactive communication and follow-up.
Leadership & Collaboration
• Work closely with the department leadership to promote a healthy, Christ-centered campus culture.
• Provide training and consultation for staff and faculty regarding student care and conduct processes.
• Model joy-filled, Spirit-led leadership that reflects Northwestern’s mission and values.
• Perform other duties as requested or assigned. May be assigned other administrative duties within Student Experience as time permits.

Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith.

Qualifications:
Required:
• Bachelor’s degree
• Three (3) years’ experience in student care-related fields, (e.g direct care and support, social work, education, ministry, counseling, or conduct administration).

Optional (Nice to Have):
• Prior experience in Christian higher education.
• Master’s degree in Student Development, Higher Education Administration, Counseling, or related field.
• Knowledge of restorative practices and trauma-informed care.
• Familiarity with Title IX, Clery, and higher education compliance standards.

Key Skills:
• Collaborative Teamwork: Capable of working within a team setting as well as being delegated to effectively.
• Social & Emotional Awareness: demonstrates a high level of emotional intelligence when working with students as they navigate difficult life circumstances.
• Incredible Listener: the ability to listen well and work collaboratively with the student to find solutions.
• Confidentiality: Maintains discretion and handles sensitive information appropriately.
• Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail.
• Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software.
• Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills.
• Flexibility: Willingness to work occasional evenings and weekends as needed.
• Driver’s License: Valid driver's license and access to reliable transportation.
• Background Check: Must pass initial and ongoing background checks as a condition of employment.

Work Environment:
The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.

This full-time position is benefits eligible. See link for details: Northwestern's Benefits Overview