We're Hiring!
Supervisor of Access Services, Berntsen Library
- Minnesota, United States
- Staff FT Exempt
Title: Supervisor of Access Services, Berntsen Library
VP Area: VP for Academic Affairs
Department: Dean of Assessmnt & Acad Initiative
Position Compensation: $42,900 - $47,700
Location: University Campus - St. Paul, Minnesota
Who We Are:
Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God’s Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern – St. Paul and through gospel outreach and faithfulness with Northwestern Media.
Position Summary:
This position oversees access services including circulation, interlibrary loan, and course reserve to ensure effective, compliant, and user-focused access to library resources. The role supervises student employees, manages the acquisitions of materials owned by the library and oversees office operations.
Key Responsibilities:
• Circulation Services: Manage all circulation operations, including front-desk activities, inventory control, and response to patron and interlibrary inquiries. Provide circulation desk coverage as needed and coordinate library billing with appropriate departments.
• Interlibrary Loan: Oversee interlibrary loan operations including request processing, applicable recordkeeping and statistics, and policy/workflow updates as technology and systems change. Train library students on system and process changes.
• Course Reserves: Administer course reserves to ensure timely access to materials for students. Maintain communication with faculty to secure educational resources and ensure compliance with copyright guidelines.
• Student Employee Supervision: Interview, hire, train, schedule, and supervise student employees. Assign and monitor work across shifts, promote high service standards, ensure task accuracy and timeliness, and approve biweekly timecards.
• Acquisitions: Coordinate ordering and receiving of library materials; maintain accurate acquisition records and budget tracking in library and campus systems; maintain quality vendor and business office relationships. Prepare purchase requisitions, manage credit card reconciliation, and assist with the de-acquisition of materials.
• Periodicals: Oversee the periodicals collection including ordering, processing, statistics, and shelf maintenance. Collaborate with appropriate library staff to ensure access to electronic periodicals.
• Office Oversight: Maintain printers, and supply inventories, coordinating paper and service as needed. Maintain office and processing supply inventory.
• Represent the library at designated consortium committees.
• Perform other duties as requested or assigned.
Because our community is a significant part of our mission and the development of our students, all employees act as a minister of the gospel of Jesus Christ by actively partnering with the University to disciple students in growing intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to mature in their faith.
Qualifications:
Required:
• Bachelor's degree
• Minimum of two (2) years previous related experience
• Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern’s mission, Doctrinal Statement and Declaration of Christian Community
Nice to Have:
• Previous supervisory experience
Key Skills:
• Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision.
• Confidentiality: Maintains discretion and handles sensitive information appropriately.
• Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail.
• Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software.
• Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills.
• Flexibility: Willingness to work occasional evenings and weekends as needed.
• Financial Oversight: Experience managing budgets and financial resources within assigned responsibilities.
• Background Check: Must pass initial and ongoing background checks as a condition of employment.
Work Environment:
The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.
All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa.