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STUDENT: Office Assistant, Financial Aid

  • Minnesota, United States
  • Student Employee

Title: STUDENT: Office Assistant, Financial Aid
VP Area: Enrollment Management & Marketing
Department: Financial Aid
Position Compensation: $12.00 per hour
Location: Main Campus

Who We Are:
Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God’s Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern – St. Paul and through gospel outreach and faithfulness with Northwestern Media.

Position Summary:

Assist the Financial Aid Office in maintaining student information, processing incoming data, and providing general advisement and guidance for parents and students regarding their financial aid.

This position is hiring for spring semester 2027.

Hours per week: 5-15

Key Responsibilities:

  • Assist with general office and administrative duties, including managing the front desk, answering phones, electronic filing, and sorting mail
  • Communicate with and help students, staff, and/or faculty needing assistance
  • Maintain accurate student files within online software
  • Prepare and send out financial aid forms and correspondence
  • Perform other duties as requested or assigned

Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith. 

Qualifications:

  • Previous exposure to office environment and multi-line phone
  • Able to interact with a variety of individuals in a professional, tactful and courteous manner
  • Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern’s mission, Doctrinal Statement and Declaration of Christian Community 

Key Skills:

  • Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. 
  • Confidentiality: Maintains discretion and handles sensitive information appropriately. 
  • Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. 
  • Technical Proficiency: Basic computer skills, including Microsoft Office and related software. 
  • Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. 
  • Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities.
  • Background Check: Must pass background check as a condition of employment. 

Work Environment:
The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.

All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. 

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